Saturday, 26 March 2011

Gain an Hour in Your Day 4 Hour Workshop

“Learning is the new form of labor. It’s no longer a separate activity that occurs wither before one enters the workplace or in remote classroom settings….Learning is the heart of productive activity. “
- Shoshana Zuboff

Course Overview

This workshop is designed for organizations looking for techniques to help their employees work more effectively and efficiently as individuals and as group contributors. During high-stressed, changing times, the work force needs the tools and techniques they can easily apply to improve both interpersonal relationships and business success. With fast moving, interactive, hands-on activities and exercises the workshop provides essential skills to breath new life and vigor into the work environment for the manager, supervisor and individual contributor. Skills learned in this workshop can be applied immediately to the workplace and person lives, and will help the attendees more forward with more enthusiasm and momentum.

Special features

This workshop incorporates two assessment tools that measure the attendees “behavioral style” and methods for “handling conflicts.” Both instruments, followed by discussion, will provide methods to improve both skill-sets and will result in a more harmonious, productive, motivated work force.

Call us today to take your skills to a new level
407-291-1209

25+ mini-seminars; 2-4 hours each

Bite Sized Learning for Building Practical Skills….fast!!!!

We offer 25+ workshops that enable attendees to sharpen their management skills.
It is a smorgasbord of learning and you can choose which topics to combine for your 1-day or multi-day training program. Sessions are designed for 15-20 people and can be scheduled for 2-4 hours each.
The learning process is:
Step 1: Instructor reviews the topic area and provides details in the importance of the skill set. This background information is the foundation for learning.
Step 2: Participants complete a personal assessment tool to establish their current skill level in the topic area (information is private). Areas for improvement are identified by individual gap analysis on the data they provided.
Step 3: Participants develop an action plan and schedule for deployment. There is an open discussion for participants to share (voluntarily) their challenges and ideas for moving forward to strengthen their skills set.

25+ mini-seminars

It is a smorgasbord of learning!!!  YOU can select the topics to include in your multi-day training program to address the needs of YOUR organization. No pre-packaged programs for our clients. We want to work with  YOU to maximize YOUR results. Bite-sized learning modules that can be implemented immediately.
The most popular workshops include:
  • Change Management
  • Communication
    • Effective Communication
    • Meetings Management
    • Presentation Skills
  • Creativity/Innovation
  • Customer Service
    • Handling Complaints
    • Telephone Skills
  • Diversity & Cultural Awareness
  • Emotional intelligence
  • Generational Styles
  • Goal/Objective Setting
  • Leadership Effectiveness
    • Effective Leadership
    • Process Improvement
    • Benchmarking
  • Learning Styles
  • Listening Effectiveness

  • Management Effectiveness
  • Management Styles
    • Managing Poor Performance
    • Giving and Receiving Feedback
    • Performance Management
    • Project Management
    • Interviewing/Selection
    • Personal Effectiveness
    • Delegation skills
  • Negotiation Style
  • Negotiation skills
    • Conflict Resolution
    • Networking and Relationships
  • Problem-Solving and Decision Making
  • Sales
  • Personal Stress and Well-Being
  • Teambuilding
  • Time Management

Optional take-home materials which reinforce the messages for each topic include:

  • Skill Builder Booklets
  • One-page Coach Handouts
  • Pocket Guides
These succinct follow-up materials in THREE different formats reinforce learning after attendees return to work.

Call us today to take your skills to a new level
407-291-1209

Safety Culture Development

“Safety ROI: Build a Safety Culture to Reduce Accidents and Costs”
1-2 day workshop

We can help you take your safety culture to the next level by building on what you have established already or starting with a plank sheet of paper. This program is highly interactive with the audience working in groups to share ideas/obstacles and develop a living document to take back to their workplace for implementation.

Part One: Overview

  • History of “Safety Culture”
  • The Business Case for Safety

Part Two: Components of World-Class Safety Cultures

  • Management leadership
  • Employee participation

Part Three: Safety Programs for Success

  • Workplace Analysis Hazard Prevention and Control
  • Accident and Record Analysis
  • Medical and Emergency Response
  • Safety Training

Part Four: Safety Culture Evaluation and Review

  • Who should conduct the review
  • Understand the “change cycle”
  • Three assessment techniques
  • Develop an action plan
  • Implementation tools and techniques
    ______________________________

Safety Committees

“Building High Performance Safety Committees:
Maximize Success & Results”
1-2 day workshop

Time is money.

Learn to deliver better results in a shorter time with less stress and more support for safety committees. Safety Committees can be a profit center if they are established and managed properly. All attendees develop skills that can be transferred to many aspects of their lives.

Fourteen states require/ recommend safety committees, so participants have a responsibility to deliver success and results in a timely manner.

A safety committee is a key element to achieving continuous improvement in a safety process. The purpose of a safety committee is to regularly bring workers and management together in a non-adversarial, cooperative effort to promote safety and health in the workplace. A safety committee assists the employer and makes recommendations for change regarding occupational safety and health issues. The committee's primary focus is to detect and correct workplace hazards.

Benefits of Workplace Safety Committees

The benefits of having an effective safety committee include a reduction in the number of workplace injuries and illnesses, a reduction in the hidden costs associated with workplace injuries and illnesses, and an increase in employee safety awareness in the workplace.
Safety committee costs will be directly offset by the effectiveness of the committee in reducing workplace injuries and illnesses. Hidden costs associated with workplace injuries can run 5 to 10 times the actual cost of a workers' compensation claim. Hidden costs include:
  • Production delays.
  • Time lost by workers and supervisors attending to an accident victim.
  • Clean-up and start-up of interrupted operations.
  • Costs related to conducting an accident investigation.
  • Time spent retraining others to replace injured workers.
  • Possible reduced worker morale and lower efficiency.
  • Impact on employee, employee's family and personal life.

Five-Step Action Plan

  1. Establish the Foundation
  2. Recruit Safety Committee Members
  3. Form a Safety Committee
  4. Conduct Safety Committee Meetings
  5. Perform Follow-Up Activities

Some deliverables:

  • Safety committee goals, purposes and objectives
  • Setting priorities based on risk, exposure and costs
  • Effective safety committees that get results: tools and techniques
  • Projected completion dates for tasks
  • Management’s commitment support and involvement
  • Communication channels, reporting systems
  • Initial and on-going training needs and schedules
  • A tracking system to determine progress
  • Safety committee record keeping system
  • Follow-up activities
  • Others to be added by the client

Documents/checklists delivered:

  • How to conduct a workplace safety committee meeting
  • Company policy statement
  • Safety committee function with objectives and duties
  • Workplace safety committee member duties
  • Meeting agenda guide
  • Meeting guidelines/protocol
  • Safety Committee records of minutes
  • Safety committee training documentation
  • Workplace inspection checklist

Current costs of a safety committee:

6-7 employees meet for 2-3 hours. Given an average salary of $20 hour, each meeting costs $420. If the group meets monthly, the annual cost is $5,040 for meeting time only. This does not factor in the costs of ineffective results.
Let me repeat this paragraph:
Safety committee costs will be directly offset by the effectiveness of the committee in reducing workplace injuries and illnesses. Hidden costs associated with workplace injuries can run 5 to 10 times the actual cost of a workers' compensation claim. Hidden costs include:
  • Production delays.
  • Time lost by workers and supervisors attending to an accident victim.
  • Clean-up and start-up of interrupted operations.
  • Costs related to conducting an accident investigation.
  • Time spent retraining others to replace injured workers.
  • Possible reduced worker morale and lower efficiency.
  • Impact on employee, employee's family and personal life.
We will work with you in defining what YOU want out of the day, as well. My structure is a template and a starting point for discussion.
“Building High Performance Safety Committees: Maximize Success & Results” provides participants with specific tips and techniques to improve meetings:
  • Six tips for more effective committees
  • Ten duties of all safety committee members
  • Four stages of team dynamics
  • Five keys to agendas that deliver results quicker
  • Three group process techniques for 100% participation
Each of the 10 modules covers an essential competency that will make your safety team more effective and successful. Each workshop can stand-alone or you can use all ten workshops together for maximum performance impact. The series is based on a well-researched and holistic model that identifies the competencies necessary for a group of people to work as a highly productive and cohesive team. Take advantage of this research to improve the performance of your safety teams!
  1. Committing to a Safety Team Approach
    This workshop will energize newly formed safety teams by helping members explore different team roles as well as four stages of team development. By learning through experiential exercises about behaviors that occur at each stage of team development, members will preempt resistance to the team approach.

  2. Communicating Effectively In Safety Teams
    Improve all key communication skills within the context of achieving safety team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others' ideas.

  3. Resolving Safety Team Conflicts
    This workshop focuses on resolving the types of conflicts that commonly occur in safety teams. Participants determine their natural conflict management styles through the use of the Conflict Style Inventory. They learn techniques for assessing conflict situation and applying the most appropriate conflict management style for each situation.

  4. Creating a Shared Safety Team Purpose
    The ideal starting point for creating a fully functioning, high performing safety team, this workshop will help team members establish a mission that can be used to guide the formulation of goals and objectives. A series of skill building exercises will get everyone working toward the common goal.

  5. Planning for Safety Team Results*
    This workshop enables safety team members to set goals and objectives that are in direct support of the team's purpose. Team members will learn to compose goals that are supported by specific measurable objectives.

  6. Making Safety Team Meetings Work*
    Meetings are the hub of team communication and decision-making. This workshop addresses why safety meetings should be called, how to prepare for them, and most importantly, how to conduct them effectively.

  7. Evaluating Safety Team Performance
    This workshop provides safety team members with an analytical framework for thoroughly evaluating nine critical dimensions of Team effectiveness. Participants will gain a clear understanding of their team's strengths and weaknesses, and will develop a process for improving team performance.

  8. Making Safety Team Decisions by Consensus
    When working in safety teams, it is critical to make decisions that all team members agree with and support. In this workshop, team members learn four basic decision making approaches and identify why consensus decision-making is most beneficial in a team setting.

  9. Solving Safety Team Problems
    In order for safety teams to be successful, they must be able to solve everyday problems decisively and effectively. With this workshop, teams will learn to do so while working on an actual problem the team currently faces. By the end of the workshop participants will be ready to implement solutions.

  10. Utilizing Safety Team Members' Abilities
    This workshop provides a framework by which safety teams can identify individual team members' strengths and reorganize to more efficiently achieve team objectives. Teams complete this training by developing an action plan to implement improved utilization of team human resources. Uses DISC Inventory.
    2-day workshop (all modules)
    1-day workshop (“a la carte”- select modules--#5* and #6* required)

Safety Program Improvement

“Take Your Safety Program from Good to Great”
1 hour seminar or 4 hour workshop

As Jim Collins states in his best selling book “Good to Great” ----“Good is the enemy of Great.” Isn’t that true with safety programs? When we feel we have developed and maintained a good safety program , we consider our task complete and work to keep it at that level. However, while criss- crossing the country to talk to various organizations, I have the distinct opportunity, and privilege, to find “best of class” segments almost everywhere. By compiling these lists, I feel confident in sharing with new audiences, how to “Take Your Safety Program from Good to Great.”
Attendees are given a list of the 10 elements of a solid safety program…….employee involvement, hazard analysis, contractor safety, etc. In each of the 10 elements, behavioral examples are discussed for each level of maturity of the program.
From that, attendees identify which level of performance they are currently achieving in their organization. From this, they not only learn their current status , but also hear what it would criteria is necessary to take them to the next level of achievement.
Attendees are given the following gap analysis measure:
Overall Score GAP ANALYSIS
5
Outstanding program
4
Superior program
3
Basic program
2
Developmental program
1
No program or ineffective program
Where does YOUR organization stand? Are you seeking to make improvements, but don’t know where to start or what new ideas to implement. Call us and let us help you “Take Your Safety Program to the Next Level.”

Call us today to take your skills to a new level
407-291-1209

Speeches That Last A Lifetime

Meeting planners must deliver more value from the speakers they select in today's tight economic situation. In order to be successful, acquire repeat business and referrals, any meeting professional must deliver powerful returns on investment; it is critical to your customer. 
And we feel the same way. That is why Dr. Perry is an excellent choice for presentations to your group. You can choose from a myriad of content-rich presentations that are peppered with humor..either in safety or careers. Each is customized to fit your industry or association.

Reduce Risks, Costs and Fear: Increase the Quality of Your Life

Reduce Risks, Costs and Fear: Increase the Quality of Your Life
In an uncertain world, where people are more stressed and businesses are more competitive, Isabel Perry delivers optimism and solutions to motivate people to a higher level of achievement. Isabel's messages describe processes and skills necessary to control the uncertainties of life. Each thought-provoking topic is peppered with humor and passionate enthusiasm. Isabel's "can do" attitude is the foundation for "speeches that last a lifetime."
"Safety ROI: It's Everyone's Responsibility" Who isn't motivated by money? During this presentation ALL levels of the organization are enlightened on the FINANCIAL impact of safety both professionally and personally. Audiences learn how a $2000 accident can impact the bottom line by $100,000.

This highly energized presentation will motivate EVERYONE to become passionate about safety. By adding audience involvement and company customized slides, audiences feel it's all about them. "Safety ROI" is an emotional roller-coaster, from "ah-ha" moments to heart-warming moments to sustained laughter. See why organizations ADD safety staff after hearing this message.

Safety is 24/7 Do your employees feel they are working safely:
  • for OSHA?
  • for their company and supervisors?
  • for their personal well-being?
A risk-free environment will never exist. Therefore, employees must be self-motivated to develop a “personal safety culture” to reduce accidents. This content filled presentation is fun, lively, entertaining and highly interactive. The message will enable attendees to become self-motivated and embrace safety as a personal value to improve the quality of their lives. After hearing this message, unsafe behaviors are reduced and attendees practice “Safety 24/7.”
This is win-win-win for everyone:
• Employees are self-motivated to perform safety
• Supervisors spend less time enforcing safety
• Organizations accident rates are reduced.

Safety Leadership Skills: 18 Lessons Learned on the Links Safety Leadership Skills is a dynamic, entertaining, content filled presentation that connects safety leadership skills and golf terms (i.e. follow-thru, goal-setting, developing strategies, focus).Golfers and non-golfers……all genders and ages….will enjoy this fresh and winning approach to improve success at work and in life.
Golf and leadership are each based on mastering basic fundamentals, making choices and dealing with the consequences of your decisions, learning and listening to others, controlling emotions, and respecting other players.
Golf is a game broken into short segments and "Safety Leadership Skills" parallels with lessons that can be learned in a quick, easy and entertaining manner to apply immediately. Audiences are captivated and enjoy the progression to each of the 18 lessons.

Building High Performance Safety Teams: Maximize Success & Results Safety committees can be a profit center if they are established and managed properly. Fourteen states require/recommend safety committees, so participants have a responsibility to deliver success and results in a timely manner. This high-energy, imformatin packed session (1-4 hours) will provide tips and techniques to improve meetings:
  • 6 tips for more effective committees
  • 10 duties of all safety committee members
  • 4 stages of team dynamics
  • 5 keys to agendas that deliver results quicker
  • 3 group process techniques for 100% participation
Time is money. Learn to deliver better results in a shorter time with less stress and more support for safety committees. All attendees develop skills that can be transferred to many aspects of their lives.

Seven Sins of Safety: Curing Bad Behaviors That Are Predictors of Accidents The Seven Sins of Safety (Indifference, Procrastination, Lack of Knowledge, Denial, Lack of Focus, Non-conformist and Complacency) are often behaviors that are precursors of near misses and, even worse, accidents. The Safety Doctor™ will identify these systemic ailments, provide examples based upon your industry or environment, and prescribe the antidotes to help you recognize and cure the problems in your organization. This highly interactive presentation will have attendees out of their seats and fully engaged with the pertinent content.

OSHA Logo
OSHA's Top 10: Solutions to Citations in Your Industry How many times have we heard 80% of the problems come from 20% of the issues? By addressing the most frequent industry-specific safety violations first, you will have the greatest success in your safety compliance program. By identifying the highest risks, you can set priorities for your organization. Then, learn the solutions and corrective actions to implement immediately. Attendees leave with an action plan based on the research The Safety Doctor™ has done to learn your organization or associations 'Top 10.'

Safe and Secure Travels: Across Town or Across the Globe. There are no guarantees for TOTALLY safe travel. However, you can reduce the risks of becoming a victim across the globe or in your neighborhood. Learn tips and techniques to prepare and respond to the unexpected. Use the methods body-guards and the rich and famous have used for years. From the international road-warrior to the homemaker in the community all will benefit from this informative presentation. It's a 'new world'...are YOU prepared?
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